Warranty Policy
At WUDMALL, we stand behind the quality of our furniture products. We are committed to ensuring that your purchase brings you lasting satisfaction. This warranty policy outlines our commitment to you regarding the coverage and duration of warranty protection for your furniture.
Coverage:
Our warranty covers defects in materials and workmanship for a period of 1 Year from the date of purchase. This includes:
- Structural integrity of the furniture frame.
- Manufacturing defects in upholstery, finishes, and hardware.
- Damage caused during shipping or delivery.
Exclusions:
Please note that our warranty does not cover:
- Normal wear and tear.
- Damage caused by improper use, negligence, or accidents.
- Damage resulting from modifications or repairs performed by unauthorized personnel.
- Changes in appearance due to exposure to sunlight, humidity, or atmospheric conditions.
- Fabric fading, stretching, or pilling, which are considered natural characteristics of textiles.
Claim Process:
If you believe your furniture is eligible for warranty service, please follow these steps:
- Contact our Customer Service team at [insert contact details] with your proof of purchase and a description of the issue.
- Our team will assess your claim and may request additional information or photos to assist in the evaluation process.
- If the claim is approved, we will provide instructions for returning the product for repair or replacement, depending on the nature of the issue.
Limitation of Liability:
Our liability under this warranty is limited to the repair or replacement of defective parts or products, at our discretion. We are not liable for any incidental or consequential damages arising from the use of our products.
Legal Rights:
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or country to country.
Contact Us:
If you have any questions or concerns regarding our warranty policy, please don't hesitate to contact us at wudmall07@gmail.com | 9022446582.